Newcastle West Golf Club
Commercial and Operations Manager
About Newcastle West Golf Club
Newcastle West Golf Club is a well-established, member-focused golf club with strong community
roots and an ambition to continue evolving both on and off the course. The Club prides itself on
delivering a high-quality experience for members and visitors, supported by a dedicated staff team,
committed volunteers and high standards of course presentation.
As the Club enters its next phase of development, there is a clear focus on strengthening commercial
performance, modernising operations and enhancing the overall member and visitor experience.
The Role
Newcastle West Golf Club is seeking to appoint a Commercial and Operations Manager to lead the
Club’s business operations, commercial performance and day-to-day management.
This senior leadership role is suited to a highly motivated individual with strong commercial,
operational and marketing capability, ideally within the golf, sports or leisure sector. A passion for
golf and the member experience would be a strong advantage.
The successful candidate will play a key role in driving revenue growth, improving profitability,
optimising operations and enhancing the Club’s brand and reputation.
Key Responsibilities
• Commercial Performance & Revenue Growth
Drive income growth across memberships, green fees, golf tours, classics and new
commercial opportunities.
• Strategic Planning
Work with the Management Council and key stakeholders to develop and implement a clear
medium-term strategic plan.
• Financial Management & Cost Control
Prepare and manage budgets, control costs, improve profitability and actively manage cash
flow and credit control.
• Marketing & Brand Development
Lead marketing and promotional activity, both digital and local, to raise the Club’s profile and
market position.
• Operational Leadership
Take full responsibility for the day-to-day operations of the Club, ensuring efficient,
professional and member-focused delivery.
• Planning, Reporting & KPIs
Develop operational plans, set targets and report regularly on performance against agreed
KPIs.
• Systems & Digital Development
Maximise the use of existing club systems and lead the development of new solutions to
improve operational efficiency.
• Member & Visitor Experience
Continually enhance the member and visitor experience through structured feedback and
measurable performance indicators.
• People Leadership
Lead, motivate and develop staff, fostering a strong team culture and high standards of
service.
• Events & Competitions
Support the planning, promotion and delivery of club competitions, open events and
member activities.
Skills, Experience & Attributes
• Proven experience in commercial or business management, ideally within golf, sport or
leisure
• Strong financial and analytical capability
• Excellent leadership, communication and stakeholder-management skills
• Commercially creative with a results-driven mindset
• Experience with club management systems, digital marketing platforms and event tools is
desirable
Reporting Structure
• Reports to the Chairperson and Honorary Secretary of the Management Council
• All office and administrative staff report to the Manager
• The Course Superintendent and course staff report to the Honorary Secretary and
Chairperson of the Course Committee, with the Manager holding a dotted-line responsibility
for course presentation and day-to-day coordination
Application Process
Applications should be submitted by 5.00pm on Monday 23rd February to Rose Fitzgerald, Hon.
Secretary at manager@newcastlewestgolf.com and should include a cover letter and CV.
The appointment will be subject to satisfactory references and, where applicable, eligibility to work
in Ireland.
The Club reserves the right to shortlist applicants and to close the recruitment process early should a
suitable candidate be identified.
A competitive remuneration package, commensurate with experience, will be offered to the
successful candidate.
Equal Opportunities
Newcastle West Golf Club is an equal opportunities employer and welcomes applications from all
suitably qualified candidates.